Frequently Asked Questions
General
Services are available throughout Polk County and nearby surrounding areas. If you’re unsure whether your location is within the service area, feel free to reach out.
You can book directly through the website’s contact page with your details and information.
Yes, I recommend it! They are a great way to discuss routines, expectations, and make sure everyone feel comfortable before services begin. I don't want you to feel like a stranger is coming into your home, building a connection first will help things go more smoothly.
When possible, yes! I understand life happens — I do my best to accommodate short-notice requests based on availability.
Absolutely! I’m happy to share references from families I’ve worked with who can speak to my reliability, communication, and quality of care.
Yes. Cancellations made within 24 hours of a scheduled appointment may incur a small fee, unless due to an emergency.
Payments can be made through Cash, Venmo, Zelle, or PayPal.
For most appointments, I require at least 24 hours notice.
Child Care
I’m experienced with children of all ages, from infants to pre-teens.
I take all special needs and allergies seriously. I’ll review any care instructions with you before starting and keep all details noted during each visit.
Communication is key! I can send a quick text or photo updates during care so you always know how things are going.
Yes, I’m fully certified and trained to keep your child safe.
I always have your emergency contacts on hand and follow your instructions while keeping your child safe and calm.
If transportation is needed, I can provide it with your permission. Car seats must be provided.
Pet Care
Absolutely! I’m happy to care for households with more than one pet. I can adjust visits or walks to make sure everyone gets the attention they need.
Yes! I can send text updates, photos, or quick check-ins so you feel connected and reassured while your pets are in my care.
Your pet’s safety is my top priority. I’ll follow your instructions for emergencies, including contacting you, your vet, or the nearest animal hospital if needed.
I do my best to accommodate short-notice requests. Reach out and I’ll let you know if I’m available!
Yes, overnight stays are available if extended care is needed.
Boarding is a special case as I have pets of my own, 3 cats. This is something that can be discussed further as it is considered to be situation based.
Home Care
That’s completely up to you — daily, every few days, or overnight stays can all be arranged.
I send updates after each visit (or daily, if you prefer) with photos or notes, so you’re always in the loop.
No problem! Just let me know as soon as your plans change, and I’ll adjust your booking accordingly.
Senior Care
I provide support for seniors who are mostly independent but may benefit from help with daily tasks, companionship, errands, or routine check-ins.
Yes, families can schedule weekly or recurring visits for consistent support.
Absolutely. I can assist with grocery shopping, pharmacy pickups, and other small errands.
Yes, transportation assistance can be arranged when needed.
When possible, yes! I understand life happens — I do my best to accommodate short-notice requests based on availability.
Yes, I’m fully certified and trained.
I always have your emergency contacts on hand and follow your instructions while keeping calm.
